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Fire & Water - Cleanup & Restoration

How Mold May Silently Lose You Customers in St. Petersburg

11/20/2016 (Permalink)

Commercial How Mold May Silently Lose You Customers in St. Petersburg Mold can turn off customers. Call SERVPRO to assess and remediate!

SERVPRO Technicians Can Quickly Detect and Remediate Mold

Long before you found mold growing in your retail location, you may have noticed a decrease in customers and business without explanation. It could have been due to a road change, or perhaps a bump in the economy, or maybe some unexpected competition, but a less common but much more costly adversary may have been mold damage. Customers, clients, and business partners do not like mold, and even if they find a very obvious patch, are unlikely to report the problem to you. These are some of the mold's qualities which serve only to drive away business without you knowing.

Odor
 
Most types of commercial mold damage in St. Petersburg also come with an odor problem, requiring special, separate tools and restoration procedures from the mold growth itself. Many molds emit strong, musty odors, and if a customer encounters these in your store, they may avoid not only the section they detected the odor in, but also perhaps the entire store. This can be an especially hurtful effect if the mold is located in an area rarely visited by you or employees but frequented by customers.
 
Allergens
 
Some types of mold can trigger more serious health effects, but many types can affect the allergies of many customers. Some people have sensitive allergies, and those with pollen allergies are often especially vulnerable. If a regular customer notices a significant surge in allergy symptoms in your store, they may be inclined to do business elsewhere.
 
Visual Qualities

For many, mold has an unsettling appearance, and in a commercial setting, this effect is often compounded. Although many customers will alert you if they find signs of mold growth, most will not, and the image of your business may forever be tarnished in their minds if they find mold growing in it. Fortunately, if mold is in a visible spot, you will probably find it before too many customers can be lost.
 
SERVPRO of Gulf Beaches South / West St. Petersburg are local experts in mold remediation and restoration, having helped businesses in town for years with mold issues large and small. Call us at (727) 341-1001 to find out how we can help your commercial establishment.